Introducing
the Next Generation of Airport Special Assistance...
GetAid Technology patent-pending technology transforms the operation and experience for customers and stakeholders.
Streamlined Solutions for Every Step of the Journey
From booking to billing, GetAid simplifies every aspect of special assistance services, enhancing efficiency and passenger satisfaction.
Passenger Engagement
Customers interact with the service company even before the journey to the day of the flight.
AI-Powered Coordination
Service Company can see customer location and communicate with customer during the entire journey.
Data Insights
Stakeholders can access robust analytic displays and easy-to-read data on every aspect of the customer journey.
Simplified Billing
Simplify reconciliation, ensure accuracy, and address service issues like never before.
Transforming Airport Assistance
Leadership Team
"Our goal was not simply to position ourselves as a facilitator but to innovate and redefine the airport assistance experience in such a way that truly empowers every individual. We guarantee to exceed their expectations and ensure they feel valued, autonomous and, above all, independent".
BIOGRAPHY
Dan started his airline career at Los Angeles International Airport in 1999 and has managed multiple Airline Operations up to serving in an executive officer role at an Airline Services Company – including the role of managing the IT department and developing other technologies. Dan's focus on service, safety, the airport experience, and technology brought him to GetAid to help implement and create the vision for the next generation of airport special assistance.
FOLLOW & CONTACT
Frequently Asked Questions
Have questions about how GetAid can revolutionize your airline's special assistance operations? We've got the answers you need.
Contact usGetAid is an A.I.-powered platform designed to optimize special assistance services for airlines. It leverages a mobile app, real-time data, and robust reporting tools to streamline passenger support, reduce costs, and ensure compliance. From booking to post-travel billing, GetAid makes every step of the passenger journey seamless and efficient.
GetAid offers flexible API integrations with airline reservation systems, CRM tools, and operational platforms. It works seamlessly with existing workflows to provide real-time updates, passenger data, and operational insights without disrupting your current processes.
GetAid reduces costs by: • Preventing U.S. DOT fines through accurate and auditable service tracking. • Enhancing operational efficiency with real-time resource allocation. • Streamlining billing reconciliation with transparent and automated reporting. • Reducing service complaints through better passenger engagement and accountability.
GetAid tracks every passenger interaction and service delivery in real time, providing a detailed, auditable trail. This transparency ensures compliance with U.S. DOT and ADA regulations while reducing the risk of fines and service-related complaints.
GetAid engages passengers from the moment they book their flight. Through the app, passengers receive real-time updates, live location tracking, direct communication with service agents, and streamlined check-in processes. This results in a smoother, more efficient journey.
Yes, GetAid supports passengers without smartphones through airport kiosks and text/email notifications. The system integrates with airport common-use kiosks to ensure all passengers receive the same level of care and service.
GetAid delivers comprehensive data, including: • Passenger journey tracking (location, timestamps, and interactions). • Real-time service updates for operational planning. • Detailed reports for billing reconciliation and SLA compliance. This data empowers airlines to make informed decisions, improve service quality, and enhance efficiency.
GetAid employs industry-standard security measures, including data encryption, role-based access control, and compliance with GDPR and CCPA regulations. Your data is always protected.
Getting started is easy! Contact our team to schedule a demo and explore how GetAid can transform your airline's special assistance operations. We'll work with you to integrate the platform into your existing systems and ensure a smooth onboarding process.
Highly controlled Artificial Intelligence will be used for initial customer engagement, trends analysis, report building, and other areas to help create efficiency and better engagement.
Reach out to us directly at contact@getaidful.com. We're here to help!